Grow faster with revenue-driven experimentation.

We partner with SaaS, ecommerce, and b2b companies to accelerate growth by optimizing for your northstar.

Our Process

Research

Research

We start by understanding your customers and the market better than your competitors.

Implementation

Implementation

We create engaging digital experiences and build high conversion funnels that increase revenue.

Optimization

Optimization

We measure, test, and optimize results by translating customer behavior into actionable business insights.

OUR WORK

Pre-Order Now

Conversion Rate Optimization

Pre-Order Now is a Shopify application that enables merchants to boost sales with pre-orders for out of stock products and test new products for Crowdfunding campaigns and Coming Soon launches.

Being a pioneer in its category, the app quickly reached thousands of installs and was showing impressive growth until competition started eroding its market share.

When they came to Northpeak, their growth rate was nosediving and they feared the worst.

Was competition the only problem in this situation? Could it be that a less-than-optimum user experience was partially responsible for the decline? Only research could provide the answers.

We decided to follow a similar process that Silicon Valley startups and high growth companies like Facebook and Casper employ.

After 4 months of data-driven adjustments and CRO strategies based on qualitative and quantitative research, Northpeak succeeded in increasing profits by 30%.

“Working with Northpeak has been exactly what I’d hoped for. In the first few months our paid upgrades increased by 43% and after 4 months our profits increased by 30%. I would strongly recommend Northpeak to any other SaaS founder looking to grow their business.”

Joy Organics

CRO, WEB ANALYTICS

Joy Organics is a game changer. Not only do they carry the highest quality of CBD oil, it’s a business run entirely by family, with the utmost dedication to customer care. They were already a profitable business when they came to Northpeak in 2019, looking for a partner who understood data and how to translate it into actionable insights. Northpeak provided Joy Organics with growth marketing services that offered a continuous, obsessive process of measuring the customer experience, testing features and products, and optimizing the site. Using both qualitative and quantitative research led to thoughtful, targeted strategizing that increased the company’s profits by 33%.

“As a CEO for a fast growing company, we live and die by the numbers. Navi and Northpeak help us stay on track and understand how our marketing is performing and where we should put more resources for the future.”

Hair To Chair

USER RESEARCH, UX/UI

Hair To Chair began as an app for independent hairstylists to take their business from paper to online. While it quickly gained users after launching, they knew a pivot would be necessary after noticing that most users stopped engaging with the app within a few weeks. Hair To Chair teamed up with our growth marketing agency in the hopes that we could enable product-market fit and guide the design of the app.

We did this by pulling out all the stops with research. We leaned on Silicon Valley-tested techniques, brought in academic and tech experts, and pounded the pavement asking strangers for interviews.

Market validation takes longer than most people think, but through our process, Northpeak was able to articulate Hair To Chair’s problems and identify a new market before making recommendations for redesign. Now, Hair To Chair is an all-in-one leader for hairstylists on the rise.

“I always knew what was going on, and as far as timelines and deliverables were concerned, everything was great.”

LOXI

CUSTOMER ACQUISITION & RETENTION

Unconventional growth strategies launched LOXI, a startup in the multi-billion dollar women’s beauty industry, into 100% month over month growth for 4 months. Our growth marketing services accelerated online sales from $0 to $100k in revenue in 100 days using paid ads + email marketing. Northpeak also produced a high impact video that generated 1.3M views, 6.6k shares and 1.2k comments.

“Within 90 days of working with Navi and Northpeak, our sales increased over 100%. If you’re new to the digital space, and have a chance to work with him, do it.”

Smarty

UX/UI Design, Software Development

UX/UI Design,
Software Development

Smarty is a powerful productivity software that makes life easier and more productive for busy professionals.

When the Smarty team came to Northpeak, they had a concept and a prototype; but they weren’t sure if the product could live up to its promise in a fiercely competitive market.

They also needed help in developing and launching the product and acquiring users. The job required expertise in user research, UX/UI design, software development, and user acquisition.

The biggest challenge we faced was to make the software true to its promise of saving time while increasing productivity. The journey was tedious. The details were exhaustive. But for our growth marketing agency, it wasn’t the first time.

By asking the right questions, talking with our target audience, and continuously iterating, Northpeak was able to transform a vision into a modern-day digital assistant that gives busy professionals their precious time back so they can enjoy the things that matter most to them.

“Northpeak did an amazing job! I’m so happy to be at this point and I love the look, feel and performance! I’m so happy to be working with Navi & Northpeak on Smarty and I’m really excited about what’s next!”

RPY Innovations

Web Design, Web Development

RPY, a payment and financial services firm, wanted to go digital in an industry traditionally driven by personal contacts and referrals.

When they came to Northpeak, they were looking to build an impressive online presence that would inspire trust in an elite upmarket audience of executives.

They wanted a cross-channel digital platform that they could use to launch marketing campaigns, generate leads, and grow their business.

Northpeak’s biggest challenge was to take the complicated payment solutions industry at the surface and transform it into a creative and engaging online experience using a modern and fresh lens.

By intimately understanding the journey of an RPY customer through a head-on research blitz, Northpeak successfully created a seamless cross-channel digital experience to engage a sophisticated clientele and convert them into informed and interested customers.

“Northpeak has done very well. Their ability to respond to different and developing issues was most impressive. Moreover, Northpeak meets expectations and comes in on budget.”

Our Services

1. Conversion Rate Optimization Program

We increase conversions and ROI through qualitative & quantitative research and our rigorous A/B testing process.

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2. Customer Acquisition Program

We build high conversion campaigns through a data-driven method that increases your conversion rate and reduces churn.

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3. CRO Audit

We conduct a research and data-driven assessment of your website in order to optimize conversions and maximize your return on advertising spend.

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4. Landing Page Optimization

We help you maximize conversions by optimizing the design and content of your landing pages.

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5. Conversion Research

We help provide insights into customer behavior so you can optimize marketing efforts and increase conversion rates.

Learn more

1. Conversion Rate Optimization Program

We increase conversions and ROI through qualitative & quantitative research and our rigorous A/B testing process.

2. Customer Acquisition Program

We build high conversion campaigns through a data-driven method that increases your conversion rate and reduces churn.

3. CRO Audit

We conduct a research and data-driven assessment of your website in order to optimize conversions and maximize your return on advertising spend.

4. Landing Page Optimization

We help you maximize conversions by optimizing the design and content of your landing pages.

5. Conversion Research

We help provide insights into customer behavior so you can optimize marketing efforts and increase conversion rates.

Reviewed on

See why we’re a best in class conversion rate optimization agency for companies looking to create world-class user experiences that increase conversions and revenue.

“Aside from the coding, Northpeak was able to do everything else — I was happy with all their work.”

Chris Norton, Propel Commerce

“Every time we need help with something, they’re able to help and provide a multitude of services for us.”

Denzil Eden, Smarty.ai

“Northpeak meets expectations and comes in on budget.”

Joseph Arthur, RPY Innovations

“I always knew what was going on, and as far as timelines and deliverables were concerned, everything was great.”

Don Boots, Hair to Chair

“They are responsive and detail-oriented.”

CMO, Joy Organics

About Us

Who We Are

Who We Work With

Our Approach

Clients Choose Us Because

Our growth marketing services have a proven track record taking client revenues from zero to 7-figures, scaling high-growth companies with conversion optimization, and working with Fortune 500 companies.
We move fast and keep you in the loop.
We’re available when you need us.
We believe in open and transparent communication.
We offer flexible contracts and a satisfaction guarantee - reach out to learn more.

Work With Us

Navi Kang is a 3x entrepreneur and CEO of Northpeak

Selected Accomplishments

Helped a nutrition company grow from $1M to over $5M in revenues in 1 year.
Boosted an ecommerce startup from $0 to $100k / month in 1 year.
Launched a restaurant using an open kitchen model and grew it to 20 employees.
Worked with a Fortune 100 financial institution to increase profits by $2M per year.
Served 17+ portfolio companies as an entrepreneur-in-residence at an early stage venture capital firm.

We’re an official expert vetted partner to Upwork where our team of CRO experts work directly with Enterprise and Fortune 500 companies.

“Navi and the team at Northpeak are awesome! From conversion rate optimization to graphic design to landing page copy, every part of our app and user experience has been improved through our work with Northpeak, and I'll definitely be using their services again for our future apps.”

CEO, Website On Demand

“Northpeak has been excellent to work with.”

Joy Smith, Joy Organics

“Navi is an all around expert in his field and knows how to deliver. Will work with again and highly recommend to anyone looking for a marketing guru.”

Dean Shapero, Invisit

“I reached out to Navi regarding a custom solution. He and his team went above and beyond in reaching my goals and exceeded all expectations. The experience, insight, support, and service throughout the process was exceptional and I highly recommend him to anyone looking to utilize his group.”

MD, MBA, Family Medicine Physician

“I recently had my website created by Navi Kang and his team. I have received numerous compliments on the professionalism of the site. Navi was easy to work with and had no problem with my suggestions and recommended adjustments. I will continue to use Navi for all of my web related needs.”

SMB Owner